Terms and Conditions

1. Introduction

Welcome to Anavya Infotech ("Website"). These Terms and Conditions ("Terms") govern your access to our website and digital services.

Our services include custom software development, web applications, AI automation, CRM integration, SEO, and corporate branding. By using our website or submitting a inquiry, you agree to these Terms.

2. Eligibility

You must be at least 18 years of age to use this Website or engage our Services. If you are entering into these terms on behalf of a business, you confirm you have legal authority to bind that entity.

3. Services Overview

Anavya Infotech delivers full-spectrum technology solutions, including:

Specific project timelines, deliverables, and fees are defined in a separate signed Project Agreement or statement of work.

4. Project Engagement & Onboarding

Submitting an inquiry through our contact form does not create a binding contract. A binding engagement starts only when both parties sign a Project Agreement and initial deposit payment is settled.

5. Fees, Payment, and Refunds

All service fees and payment schedules are specified in your Project Agreement or invoice. Payments must be completed on time to avoid project suspension.

Refunds are governed by our official Refund Policy. Project-specific terms override general policies where explicitly stated.

6. Intellectual Property & Code Ownership

All code, design assets, and materials remain our property until full payment is completed. Once paid in full, source code ownership transfers 100% to the client as defined in the agreement.

7. Client Responsibilities

Clients agree to provide timely feedback, content, and system access. Delays in receiving client inputs may extend project delivery timelines.

8. Third-Party Services

Integrations with third-party hosting, payment gateways, or AI APIs are subject to third-party availability and terms.

9. Confidentiality

Both parties agree to protect all confidential proprietary information shared during project execution.